Frequently Asked Questions

Simply browse our collection, select your preferred card design, customize it with your details, and proceed to checkout. You can pay using credit/debit cards, UPI, net banking, or popular wallets. Once your order is confirmed, you'll receive a confirmation email with tracking details.

We accept all major payment methods including credit cards (Visa, Mastercard, Amex), debit cards, UPI (Google Pay, PhonePe, Paytm), net banking, and popular wallets. All transactions are secured with 256-bit SSL encryption.

You can modify your order within 2 hours of placing it by contacting our support team. After that, your card enters production and changes may not be possible. For urgent modifications, please reach out via WhatsApp for the fastest response.

Yes! We offer attractive discounts for bulk orders of 10+ cards. For corporate orders, team packages, or event requirements, please contact our sales team at sales@1card.in or call us for a custom quote tailored to your needs.

Standard shipping within India takes 5-7 business days. Metro cities typically receive orders in 3-5 business days. Express shipping (1-2 business days) is available for select locations at an additional cost.

Yes, we ship to over 50 countries worldwide. International shipping typically takes 10-15 business days depending on the destination. Shipping costs and delivery times vary by country and are calculated at checkout.

Once your order ships, you'll receive an email and SMS with tracking details. You can also track your order by logging into your account on our website or by entering your order number on our tracking page. Real-time updates are available for all shipments.

In the rare event that your package is lost, please contact our support team within 30 days of the expected delivery date. We'll investigate with our shipping partner and either locate your package or send a replacement at no additional cost.

NFC (Near Field Communication) is a wireless technology that allows devices to communicate when they're close together (within 4cm). It's the same technology used for contactless payments. With 1Card, you simply tap your card on any NFC-enabled smartphone to instantly share your contact information.

No app is required! When someone taps your 1Card on their phone, your profile opens directly in their web browser. This works on all modern smartphones - iPhone 7 and newer, and most Android phones from the last 5 years.

1Card works with iPhone 7 and newer (iOS 11+), and most Android phones with NFC capability (Android 5.0+). This covers over 95% of smartphones currently in use. Each card also includes a QR code backup for older devices.

Log into your 1Card dashboard at profile.1card.in to update your information anytime. Changes are instant - your card always displays your latest details. You can update your photo, contact info, social links, and more without needing a new card.

Setting up is simple: 1) Scan the QR code on your card packaging or tap it on your phone, 2) Create your free account, 3) Add your information (name, photo, contact details, social links), 4) Save and you're ready! The whole process takes less than 5 minutes.

Absolutely! You can update your profile unlimited times at no extra cost. Whether you change jobs, phone numbers, or want to add new social profiles, just log into your dashboard and make the changes. Updates reflect instantly.

You can share: contact details (name, phone, email), company information, profile photo, social media profiles (LinkedIn, Instagram, Twitter, etc.), website links, portfolio, payment links (UPI, PayPal), location, and custom links. You control what's visible.

Unlimited! There's no limit to how many times you can use your card. NFC technology doesn't wear out, and our premium metal cards are built to last a lifetime. Use it at every networking event, meeting, or chance encounter.

We offer a 7-day return policy for unused cards in original condition. Since cards are personalized, we cannot accept returns on customized products unless there's a manufacturing defect. Contact support@1card.in to initiate a return.

Our lifetime warranty covers manufacturing defects and NFC chip malfunction under normal use. If your card's NFC stops working, we'll replace it free of charge. The warranty doesn't cover physical damage, scratches, or modifications.

To request a return, email support@1card.in with your order number and reason for return within 7 days of delivery. Our team will review your request and provide return shipping instructions if approved. Refunds are processed within 5-7 business days.

Once we receive and inspect your returned item, refunds are processed within 5-7 business days. The amount will be credited to your original payment method. Bank processing times may add 3-5 additional days for the refund to appear in your account.